Why Working with a Local Real Estate Professional Makes All the Difference

If you’ve entered the real estate market, as a buyer or a seller, you’ve inevitably heard the real estate mantra, “location, location, location” in reference to how identical homes can increase or decrease in value due to where they’re located. Well, a new survey shows that when it comes to choosing a real estate agent, the millennial generation’s mantra is, “local, local, local.”

CentSai, a financial wellness online community, recently surveyed over 2,000 millennials (ages 18-34) and found that 75% of respondents would use a local real estate agent over an online agent, and 71% would choose a local lender.

Survey respondents cited many reasons for their choice to go local, “including personal touch & handholding, longstanding relationships, local knowledge, and amount of hassle.”

Doria Lavagnino, Cofounder & President of CentSai had this to say:

“We were surprised to learn that online providers are not yet as big a disruptor in this sector as we first thought, despite purported cost savings. We found that millennials place a high value on the personal touch and knowledge of a local agent. Buying a home for the first time is daunting, and working with a local agent—particularly an agent referred by a parent or friend—could provide peace of mind.”

The findings of the CentSai survey are consistent with the Consumer Housing Trends Study, which found that millennials prefer a more hands-on approach to their real estate experience:

“While older generations rely on real estate agents for information and expertise, Millennials expect real estate agents to become trusted advisers and strategic partners.”

When it comes to choosing an agent, millennials and other generations share their top priority: the sense that an agent is trustworthy and responsive to their needs.

That said, technology still plays a huge role in the real estate process. According to the National Association of Realtors, 95% of home buyers look for prospective homes and neighborhoods online, and 91% also said they would use an online site or mobile app to research homes they might consider purchasing.

Bottom Line

Many wondered if this tech-savvy generation would prefer to work with an online agent or lender, but more and more studies show that when it comes to real estate, millennials want someone they can trust, someone who knows the neighborhood they want to move into, leading them through the entire experience.


Posted by The KCM Crew

Why data accuracy is critical to the future of real estate

Originally published by Rick Jarvis on Inman.com.

Why data accuracy is critical to the future of real estate

I fear for our industry’s future.

Now, to clarify, I do not fear a world without real estate agents. Perhaps I am naive, but I have little fear that real estate agents will be replaced any time soon by an app, a portal or a car-driving robot with a lockbox key.

No, my greatest fear is this — in the interest of speed and under great pressure to provide free information, we are losing our respect for the value of accuracy. It is truly unfortunate.

Is close enough good enough?

So what is an acceptable level of accuracy? 50 percent? 80 percent? 98 percent? Is getting a +10 percent estimate of a value on a home that might be on the market acceptable? Sometimes? Never?

Simply put, different situations require differing levels of accuracy. A seller making a pricing decision today requires different analysis than someone considering selling ‘in the next few years.’ Similarly, a buyer considering taking a job offer in another market needs a general feel for pricing while someone is deciding whether to accept (or decline) a counteroffer needs analysis at a granular level.

Ultimately, we need to be able to serve all crowds — from those who need general intel to those who need pinpoint analysis. And as we continue to depress the accelerator in a race toward big and fast data, we are losing sight of the fact that if the underlying information is flawed, the analysis generated is flawed as well.

The accuracy (dis)incentive

At least for now, we have the ability to get pretty doggone accurate when we choose to be. If we define our data correctly, we can answer some fascinating and complex questions with a high degree of certainty. The key, of course, is having the correct data in the analysis, but that is a different post for a different day.

The reason? For many years, we (real estate agents) have been collectively building our local multiple listing services with an insane amount of data. From our predecessors who launched and cultivated our local MLSs (multiple listing services) in the early part of the 20th century, to those who stewarded their continued growth though the past few decades of unprecedented change, MLS has not only helped our clients to understand their place in the market, but it has also helped spur development, analyze trends and helped shape housing policy. At its core, MLS has made the highly variable housing market far more efficient.

And that was no easy task.

So naturally, now that we can ship millions of bytes of data across a broadband line instantly, everyone is now clamoring for access to the MLS — well, free access. It is in the union of free and access where the issue lies as gathering and maintaining data is not free, despite what everyone wants to believe.

Accuracy is a mindset

In order to maintain the accuracy of the data, it requires a commitment by all involved — portals, agents, MLS as well as the public. Unfortunately, these interests remain largely unaligned. Until each group recognizes that good data matters, and it costs time and money to create, accuracy will remain an endangered species.

To the portals, I say this — it begins with you. When we (real estate agents) see agents from entirely different marketplaces (places two or three hours away) buying ZIP codes in our town, it reinforces our opinion that your commitment to accuracy ends at $79 per month.

You need to demonstrate more respect for accuracy and more respect for those who gather the data from which you benefit. Your policies are not designed to enhance accuracy despite what you say. They are designed to enhance profit, and it is sad that you see these two goals as incongruent.

I take no offense to your pursuit of profit, but I do take great offense in your overwhelming lack of respect for accuracy as you pursue your quarterly earnings.

To the local MLSs, I say this: Do not willingly supply the best data to those who do not share the same respect for it. You are the curators of information we gather, and your role has never been more important. The legal rights governing the ownership of data is in its nascent stage, and I am pretty sure their legal team can beat up yours. Take your time, and get it right because once you give it to them, it is awfully hard to get it back.

And keep this in mind — each and every time you offer the portals incrementally larger levels of our data, you come closer to rendering yourself obsolete. Ignore this fact at your own peril.

To my fellow agents, I say this: it has never been more important to respect your MLS. Willingly play by the rules and take your contribution to the collective effort seriously.

Far too often I see sloppy work, flagrant disregard for the rules and agents willing to sell MLS access for a song. Each one of these actions undermine the collective efforts we all have made to the system and degrade its overall value.

And finally, to the public, I say this — be extremely careful about your wishes. Without compensation, there is no incentive to collect data accurately, and nobody wins when the data is bad. When you demand free and unfettered access to data, which costs time and money to collect and record, you make accuracy an endangered species. Once it dies, you are going to miss it as much as we will.

Database or message boards?

Think of it this way — do we all want housing search (and research) done from a curated database where penalties are levied for the lack of compliance or from an agenda-based message board? I think the answer is obvious.

Listen, it is far sexier to argue about “My Listing/My Leads” and whether millennials want to buy houses (or stay in micro apartments with free Wi-Fi) than it is to talk about data integrity. Data is, by its very nature complicated, nuanced and otherwise painfully boring, but that does not make it unimportant. Now more than ever, powerful and affordable analytical tools give us all the power to provide incredible insight to our marketplace, provided the underlying information is reliable. But know that any analysis is worthless when drawn from data sets full of errors, omissions, inconsistencies and agendas.

I don’t proclaim to have all of the answers — but I just thought I needed to say this.

Rick Jarvis is a co-founder of the One South Realty Group in Richmond, Virginia.

Email Rick Jarvis.

Millennials and Student Debt: We Knew They Were Wrong!

For almost a year now, we have been trying to debunk the myth that student debt is keeping the vast majority of Millennials from purchasing a home.

Millennials and Student Debt

We explained that Millennials have purchased more homes over a recent twelve month period than any other generation as was reported by the National Association of Realtors).

We explained that the homeownership rate of people currently between the ages of 25-29 is 34.3%. That is higher than the 33.6% rate members of the previous generation (people currently between the ages of 45-49) achieved when they were that age (as perJohn Burns Consulting).

We explained that a recent survey showed that almost three out of every four (74%) young adults between the ages of 18-34 plan to buy a home in the next five years with32% planning to do it in the next twelve months.

However, no matter how hard we tried, the same recourse was trumpeted back at us –What about student debt?

The good news is that the real facts about student debt are coming to light. Last week,The New York Times posted an article titled The Reality of Student Debt Is Different from the Clichés. This article went into great depth regarding the findings of a new study just released by the Brookings InstitutionIs a Student Loan Crisis on the Horizon?which looked at data through 2010. The NYT article quoted key elements of the report:

  • 58% of young-adult households have less than $10,000 in debt. An additional 18% have between $10,000 and $20,000
  • 36% of households with people between the ages of 20 and 40 had education debt, up from 14% in 1989. Some of the increase stems from the good news that more people are going to college.
  • Taking financial aid into account, the average tuition at private (nonprofit) colleges has not increased any faster than overall inflation over the last decade.
  • Because the incomes of college graduates have grown since the early 1990s, the share of income that a typical student debtor has to devote to loan payments is only marginally higher than it was in the early 1990s — and somewhat lower than it was in late 1990s. It was 3.5% in 1992, 4.3% in 1998 and 4% in 2010.
  • The burden for the people with the most debt is significantly lower today than two decades ago. Someone at the 90th percentile of debt had to devote 15% of their income to repayment in 2010, down from 20% in 1992.

Bottom Line

The authors of the actual study put it simply in their conclusion:

“Despite the widely held belief that circumstances for borrowers with student loan debt are growing worse over time, our findings reveal no evidence in support of this narrative. In fact, the average growth in lifetime income among households with student loan debt easily exceeds the average growth in debt, suggesting that, all else equal, households with debt today are in a better financial position than households with debt were two decades ago. Furthermore, the incidence of burdensome monthly payments does not appear to have become more widespread over the last two decades.”

This article was originally published by The KCM Crew on Keeping Current Matters. To see the original article, click here.